CITIZENS STATE BANK
PRINCETON, TX 75407
PRIVACY POLICY
Citizens State Bank appreciates our customers and the confidence they place with us in helping them with their financial needs.
We are committed to maintaining privacy and protecting all of their financial records.
INFORMATION WE COLLECT
We collect information about you from the following sources:
Information we receive on applications or other forms, information regarding transactions with us and with unaffiliated third parties, and information from consumer reporting agencies.
CONFIDENTIALITY, SECURITY, AND INTEGRITY OF NONPUBLIC PERSONAL INFORMATION
We restrict access to information about you to those employees who need to know that information to provide products or services to you. Our employees are trained, and we make sure they understand the importance of confidentiality in handling financial information. We maintain physical, electronic, and procedural safeguards that comply with the federal regulations to protect your nonpublic personal information.
NONPUBLIC PERSONAL INFORMATION
We value our relationship with both existing and former customers, so we will not disclose any of their nonpublic personal information to nonaffiliated third parties, except as permitted by law.
Providing our customers with excellent service is a priority at Citizens State Bank. A key to accomplishing this is protecting the confidentiality of their financial information, and ensuring them of their privacy.

TEXAS NOTICE
Citizens State Bank is chartered under the laws under the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking.
Citizens State Bank also engages in the money transmission and/or currency exchange business as an authorized delegate for MoneyGram International for the purchase of money orders and American Express for the purchase of traveler's checks, under Chapter 151 of the Texas Finance Code. If you have a complaint, first contact the consumer assistance division of MoneyGram International at 800-666-3947 or American Express at 877-297-4438. If you still have an unresolved complaint regarding the company's money transmission or currency exchange activity, please direct your complaint to the Texas Department of Banking.
Consumers may file complaints with the Texas Department of Banking through one of the means indicated below:
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In Person or U.S. Mail: Texas Department of Banking, 2601 North Lamar Boulevard, Suite 300, Austin, Texas 78705-4294
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Telephone No.: (877)276-5554 (toll free)
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Fax No.: (512)475-1313
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E-mail: consumer.complaints@dob.texas.gov
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Website: www.dob.texas.gov
CITIZENS STATE BANK
112 W HWY 380
PRINCETON, TX 75407
972-734-2424
csbprinceton@csbprinceton.com
**E-Mail Notice**
For security reasons your email should NOT contain confidential or private information such as your social security number, PIN, password or account number(s). Messages sent via non-encrypted e-mail are not sent over a secure connection. If your inquiry requires immediate attention, please contact the bank by telephone or in person.